BSWi provides effective assistance to resolve issues related to the use of information systems and infrastructure. We aim to solve problems in the shortest amount of time possible in accordance with the SLA (Service Level Agreement) to minimize any negative impact on the client’s business.
At BSWi, we offer efficient technical support for implemented IT systems to assist clients whose business environments do not tolerate any interruption in service.
Our technical departments provide a rapid and effective response delivered via remote maintenance using powerful administrative and supervisory tools.
When necessary, our teams also travel to sites to resolve incidents or to carry out preventive or ongoing maintenance work.
BSWi’s IT team provides support for information systems operation and maintenance.
This service keeps information systems and infrastructure available, ready for use, and functional in accordance with the agreed parameters of the SLA. This service includes:
We provide operation services either by outsourcing, or by managing the information system infrastructure on the client’s premises. Our expert team quickly and efficiently processes and resolves software anomalies while implementing a workaround solution in the interim.
We also commit to maintaining the deployed solutions for a set number of years from the moment the service agreement is signed.
Just 2.5 years after BSWi was approached by the client, the country’s president inaugurated a new and modern ...
Our solution offered optimal value by providing full monitoring and operational capabilities, and covering ...
BSWi successfully delivered and integrated a comprehensive defense system designed to protect the client’s ...
The project began with complete, wall-to-wall refurbishment of the building, and included the provision of all ...
Our client’s requirement was for the delivery of a detention center capable of housing 300 inmates within 8 ...
To meet the client’s requirements, BSWi created a tailored solution based on multiple factors including ...
The technological youth center was a turnkey solution established with the aim of developing the client’s ...
This was a complex, interesting and time-sensitive turnkey project with the goal of significantly bolstering the ...
We use cookies to personalize content and to analyze our traffic. Your consent to our cookies if you continue to use this website.